I was searching through my inventory the other day and realized that I had 81 stranded items, totaling several hundred dollars worth of merchandise. These are the steps that I took to get them unstranded, so that they did not have to be shipped back, saving me some money.
Step 1 – Resend the feeds on ScanPower.
Look at your archived shipments, and click the Fix Listing button. Many times that will fix the problem immediately. Unfortunately, this was not one of those times.
Step 5 – Be patient! Changes can take up to 15 minutes.
The error seems to be triggered if the item has a picture on the listing, but does not have one as the “Main Image” in the listing details.
If you have any questions, you can contact me at email@example.com.