Shipping our first oversize item!

If you would just like the lessons learned, you can skip the personal story by clicking here.

We just got done with our very first oversize item shipment. It was a pretty good learning experience, so I thought that I would share. I became interested in oversized items after reading a post on the Facebook group “ScanPower”. They were discussing buying oversized toys, because not a lot of people want to deal with the hassle. I am always willing to go out there a little bit to see what can be accomplished, so I figured I would keep my eye out.

At a garage sale, I saw a Playskool Kota My Triceratops Dinosaur. He was selling for $60, and when I looked him up on Amazon, I saw that he was selling for $400-$1200. Bingo! I bought him, brought him home. To learn more about the toy, check out our other article here. I listed him for $425, and assumed that if he sold I could just take him to the UPS store. They offer wrapping and shipping, and I figured it was a one stop shop kind of thing. So wrong!

About 2 weeks later, he sold for an adjusted price of $399.99 with $22.19 shipping. I had figured a shipping price of about $75-80, based on reading some other peoples posts. I don’t know where I got that number, but I was way off. I work during the day, so Holly was stuck trying to actually get this thing taken care of.

She called me at work, saying that it looked like we were going to make about $4 on this sale. As you can imagine, I was very surprised! She had taken it to UPS, and called other companies from there. Here are the numbers that we got quoted.

Here are the measurements: 32x24x52 (estimated from UPS), unpacked weight 40.9lbs

USPS – won’t take it due to the size
UPS – $266.60 for shipping, and $27.34 for packing
FEDEX – more than UPS

Yikes! A lot more than I had expected. So I started searching for pack and ship companies in our area. I found a company called Freightquote.com, at 1-800-323-5441 and signed up with them. Special thanks to Sarah (Customer Serice) at x1102, and Anna Hanson (Senior Account Manager) x1213 for their help in understanding what I needed to do. Holly, after watching the UPS girl try to stand the dino on it’s tail (a big no-no with animatronics), decided to pack it herself, with some help for a friend. In the meantime, we had been in contact with the customer who was asking if they could get it by Christmas. In Texas. We are in Virginia.

Holly gets it all wrapped up, with final measurements of 45Lx24Wx35H. We can’t get the final weight because our shipping scale only goes to 25lbs, and we can’t read the numbers on the house scale with it balanced on top. So we estimated 75lbs, knowing we would be over. I learned it is way better to be under your weight than over, as the company can charge you a 30$ fee if you are over. After exploring several different companies, and a couple of phone calls, Anna found us a shipping company that said they could do it if we dropped it off, and the customer picked it up. We talked to the customer, who said picking it up was fine. I emailed him directions from Google Maps from his house to the shipping center.

Total cost was $166.86 for the shipping, and about $20 for the boxes and shipping material.

So final breakdown:
Purchase price: $399.99
Shipping Cutomer paid: $22.19
Cost of Item: -$60.00
Amazon Fees: -$63.33
Packing Material: -20.00
Shipping: -$166.86
Total Profit: $111.19

Lessons Learned:
-UPS pack and ship does not really help with oversize items. Between the employee not really knowing what she was doing, and no guarantee or insurance being offered, either find another company or do it yourself.
-Using a freight company was much better than trying a major carrier for the oversized item. I was happy with the service at Freightquote.com, they were friendly and knowledgeable.
-Insurance is something that we need to look into more, the guys at the freight company where we dropped it off had no idea about insurance.
-Shipping is very expensive, make sure you account for that in your initial buying expense and in your pricing strategy.
-If shipping on a deadline, dropping it off yourself and having the customer pick it up at the carriers location will save you 3-4 days of transit time.
-Ensure that if you are estimating weight, that you go over rather than under. The dimensions are as important as the weight or more. By paying the extra $3-4 dollars by overestimating, we eliminated the chance to receive $30-50 dollars in penalties.

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