Category Archives: Offer Your product

My UPC is on Amazon, but my product is not!

My UPC is in Amazon, but my product isn’t!
My item is not in Amazon’s catalog, but the UPC is already being used!
I want to sell a puzzle, and there are 15 other puzzles with the same UPC!

These are all part of the same problem, today I will tell you how to fix it.

I have run into a problem a few times, where the item that I want to sell has many variations listed on Amazon. It just does not have the variation that I want. The problem is I am confronted with two options, to select a product that Amazon has in its catalog, or to create a new product. The product I want does not have a listing. When I create a new listing, and I enter the UPC, it tells me the listing already exists, so I can’t make a new one! How do I get around this? The answer is to put all the information into an existing ASIN, and then have customer support split the pages up appropriately.

Most often this is with puzzles, although I have run into the same problem with printer ink, some types of books, some dead tech, or collectibles as well. I have noticed this problem when there are a lot of variations, like on Furbies. Here is how to fix that problem.

The first thing to realize is that this is going to take a day or two. The basic process is as follows:

1) Input all of the information for your product on a listing for a different product. (Make sure to include pictures and a great description!)

Screenshot 2015-08-26 20.54.39

2) Contact customer support, and let them know that the information you entered was for a different product, and provide proof that your item is different that the one on the listing.

3) Wait for the response from customer service to fix the listings for you.

Screenshot 2015-08-26 20.54.18
I have come across this problem several times, and it always made me worry. Here are the things I worried about, and here is why you shouldn’t worry at all.

Worry 1: If I put in information on a product that doesn’t match, I will mess up the original listing.
If you have been selling for a while, you have received emails notifying you that an ASIN has changed some information. This is because when another seller wants to modify a listing, a notice goes out to people listing against that ASIN. this gives sellers a chance to fix or dispute the information. When you make the changes you are attempting to make, you are not going to impact the original listing.

Worry 2: The two products information is going to get jumbled up, and both listings will be junk.
For the same reasons as worry number one, this is not going to happen. Just trust in the system and it will work out fine.

Worry 3: When I create the listing, it won’t allow me to put in the pictures, because it is against a current ASIN.
You are correct, Amazon will not allow you to upload pictures over an existing ASIN. However, in the “My Offers” section, you can upload your personal pictures. These are the pictures that Amazon will use when creating your new product page.

Worry 4: What if someone buys it from me before my new product hits the warehouse?
What I did here was create the item as a Merchant Fulfilled (MF) item. This allowed me to put in my pictures, and enter all of my listing details while I was still working on that product. In this case, I priced the puzzle at 99.99, well above value. This ensures that I will have time to change it to FBA and send it to the warehouse after Amazon fixes the listing page.

After all of your information is added and updated, including the age, manufacturer, an awesome description, etc., Amazon will say “Congratulations your item is for sale”. It will be under the item listing that you already chose, NOT the actual item listing you want to sell. Copy down the ASIN, and open a support ticket with Amazon.

Here is the format that I used to successfully complete this process. Remember to send them pictures of the product with the UPC visible.

Customer Support,
I am trying to make a new listing for a puzzle that has multiple variations under the same UPC.
ASIN: B0026RI9O4
UPC: 0021081033428
I put in all the details under : Ceaco Crowd Pleasers – Crazy Harbor
It should be listed as Caeco Crowd Pleasers – The Antique Show
Pictures proving UPC are uploaded to the listing.
Please create new detail page, thank you.

ASIN or SKU (optional): B0026RI9O4
Approximately one day later, I received this response.
Dear Seller,

Thank you for contacting us.

As per your request, I have worked to create new ASIN for SKU:FH-84ZH-119F which earlier was associated with ASIN:B0026RI9O4. I am glad to inform you that new ASIN for this SKU is B013TY0GMU. Your listing is live on Amazon.


SKU: FH-84ZH-119F

Old ASIN: B0026RI9O4

You can check the same from the below link:

Please find the screenshots of the same attached to this email. Kindly note that images of the same will reflect in 24 hours.

This is the same process that you would use if the item that you are using has a UPC, but that UPC is listed under a totally different product on Amazon. Add all your information, open a support ticket (with proof), and let Amazon fix their catalog for you. That is all there is to it! As always, feel free to leave comments below, or email us at if you need help.

T-shirt experiment Part 3

T-shirt experiment, part 3

OK, so the sourcing on Fiverr is amusing if nothing else. I put exactly what I require. This is what I tell them I need.

File must be a .pdf, single layered with outlined fonts, and have a transparent background 300 DPI, CMYK color pallette 12″ W x 16″ H.

I have gotten a few mockups. Quick break for some terms.
Mockup is the picture of the art on the T-shirt. You can’t send that in to the shirt company, because you will get a picture of a shirt on a

The template is given by the company. It contains a .pdf with instructions. That is where you get the numbers that I put above.

When you are getting the work done, you need the template and the mockup, and most people want to charge double for this.
A lot of the workers of Fiverr do not speak English very well. This has led to me getting a picture of Einstein, instead of a zombie Einstein. The same artist took the Uncle Sam “I Want You” poster, put makeup over the face and a scholar cap and tried to give that to me as an old-fashioned zombie. I have opened a store at Storenvy, as they have an app that works with the Printaura company to automate the product creation and the orders so that they go straight to Printaura. You have to have enough money in your account to fund any incoming orders, which I found out when I ordered one of my T-shirts so that I could check out the quality and make sure the graphics are right. Lastly, opening a store with Storenvy means you have to sign up with Stripe, a payment service.
I have been checking out software to do some of the editing myself, so that I only need to order one picture from the workers. Then I can create the mockups, as there are a lot of them available. As always when I need software, I went to I have been using them for as long as I can remember. They offer free write-ups and comparisons on all of the freeware that is available.
Based on their recommendation, I am now using Inkscape, a free program for photo editing and vector drawing. I have figured out how to do the layers, the sizing, and the 300 DPI. I believe I have the transparent background thing worked out, but I am still trying to figure out how to test it. I have almost no graphic design background, so this is relatively unfamiliar.
I have placed two products in the store, hired someone off of Fiverr to come up with logos, and ordered my first t-shirt myself. Follow my site at to find out more and see some of the first designs. Has anyone else tried their hand at a T-shirt business? Anyone know some good tips for putting in a transparent background in Inkscape?

T-shirt business experiment Part 1

Trying an experiment with designing and marketing T-shirts using hired talent on Fiverr. Thought I would post the results in case anyone else thought of doing the same thing.

I have the steps broken down like this:

Get T-shirt designs made
Find online store that does drop-shipping with reasonable prices.
Run targeted ads on Facebook.
Fulfill orders.
Start online store, become ungated in clothing on Amazon?

First ad on Fiverr was to post a gig wanted. This is the ad that I went with.

T-shirt designers! At least 5 T-shirts, Includes Graphics and text, right to republish/resell, editable file delivered, eye-catching, bold T-shirts. Ready for printing. Can you deliver?
received 34 responses in 3 days
follow-up email

I received your reply to my offered gig. The first T-shirt I would like is a picture of an elephant with a bite or two missing out of it. A zombie in the foreground / off to the side. The logo “One bite at a time” clearly visible, but may be artistic text (could look faded, torn, etc as long as it is visible and easy to read). I would like the original files with transparent background ready for immediate upload to T-shirt printing store, and all digital and reproduction rights. If any of this does not work for you, please tell me immediately. This will be the first of at least 5 T-shirts if I like your designs. I look forward to working with you.

That is where the experiment is right now. That email was sent to 5 people so far. I have eliminated all of the responses that were misspelled, not complete, or whose art I thought was not great. If you would like to see the rest of this experiment, make sure to follow me at If you have any advice, leave it in the comments below!

Interested? Dive in!

A lot of times, it seems that people get excited about a new project or new business and it never seems to get off the ground. One of the most important things to do is to take action whenever something excites you. It is easy to get drowned in the details, and try to learn every little thing about a new interest before deciding to take action. This is usually a mistake. Once you have enough information to make a decision, then you should make a decision within 10 seconds. There are very few decisions that exist that once you make them, you can never go back. Actually, going back should hardly ever be the goal. If the risk is something that you can accept, meaning that it won’t kill you or hurt you badly, then you should try it. Especially if the decision you are making leads to you learning something new, or potentially having largely positive effects on your life. In the case of learning how to sell things on Amazon (or anywhere else), if it interests you at all then you should jump in and try it. The reasons are pretty simple.

You can join with zero money down. This is a large reason why you should not hold back. There are very few business opportunities where everything you need to get started is available to you free. The only catch to this is you must be at least moderately organized. As long as you set yourself some reminders, there is no reason not to try this program.

The negative outcomes are limited. In this case, the worst case scenario is that you will waste some of your time. While I realize that time is one of our most precious resources, time spent learning something new is never wasted.

Here is a very quick, very simple process that will allow you to dip your toes in the water, without setting yourself up for the possibility of getting soaked.

Step 1 – Identify something to sell. For now, stay away from clothing or jewelry. If it is very close to Christmas, you should also stay away from toys. The first free method is to sell something you already own. You can look around the house for some CD’s, books, or DVD’s that you no longer want. Old video games and video game systems are excellent for this. A second method is to download the Amazon application for your smartphone. This free application will give you a method of doing on the spot research, so that you know the resale value of the items that you pick up before you buy them. All you have to do is use the barcode scanner to enter the UPC, or type in the items name. The application will show you what the current used prices are on Amazon. You want to buy items that sell for at least 3x the amount it costs you to buy it. Assume 1/3 of the price goes to Amazon, 1/3 to you, and 1/3 to cover the price that you paid.

There are two methods for buying items with no risk.

The first method is to buy something that you would not mind owning. Whether it is a gift for someone that you know, or an item that you would like, if it does not sell then you don’t mind. This method works best if you are shopping at a Goodwill or Thrift store. These stores are great because they often have new items in the box, at very low prices. This gives you a larger margin, or profit on the item.

The second method is to buy something from a retail store, such as TJ Maxx, Target, Walmart, etc. Simply hold on to the item until the end of the return period. If the item does not sell, then cancel your listing online and return it to the store for a full refund. Hold on to your receipt!

Step 2 – Sign up for a seller account on Amazon. Amazon offers a free 30 day trial. A very important thing not to overlook is to set yourself a reminder. Write it on a calendar, or set yourself an appointment. Set the date for 25 days from now, so that you cancel the program in plenty of time if it does not work for you.

Step 3 – List your item for sale. This is very easy to do. Find the listing that you want to sell. Click the button that says “Sell one like this”. This will take you to a page where you describe the condition of your item. Make sure you read the guidelines for your items condition. You will then select whether the item is New, Used-Good, Used-Acceptable, etc. Write a short paragraph that describes your item. This should be something friendly. Emphasize the positive aspects, but make sure to include the negatives. Honesty is the most important attribute here. Price your item near the low end of the range of prices that is being offered. Make sure you are pricing your items against items that are the same quality. For example, price your New items at about the same price as the lowest New item available. Your Used-Good should be priced against other Used-Good items. Just starting out, your feedback will be zero. Don’t worry about it. Your honesty in the description and care you put into describing your item will make your listing more appealing. Caring goes a long way.

Step 4 – Keep an eye on your email. When your item gets ordered, package it and ship it quickly. Make sure that it is wrapped well, and include a polite thank you note. Most companies don’t go out of their way to make sure that their customers are happy and feel appreciated. Make sure that you do, and you will stand out of the crowd.

Step 5 – Repeat this process as many times as you would like within the first 25 days. Ensure that when you have a question, you look up the answer or ask for help. Amazon customer service for their sellers is excellent, they want you to succeed.

Step 6 – When your 25 days is up, you have to make a decision. Next month it will cost you about forty dollars a month to stay. If you think that you can make more than that, (and you should be able to), then you can continue with selling. If not, cancel your seller account, return the items to the store if you need to, and try to find something that you find more interesting. At least at that point, you would know that you had tried.

I hope you enjoy the experiment. If you need help, or want to share your success story, send me an email at

Dive in!